Quality, accessible healthcare is a basic need in small-town America. Rural healthcare providers must maintain facilities that are patient-centered, efficient, flexible, and can attract and keep skilled healthcare professionals.
Magee General Hospital was facing serious challenges to it’s future. The antiquated, undersized facilities lacked patient amenities and could no longer accommodate new technologies and advanced surgical techniques. In response, MGH embarked on an ambitious revitalization project—to create a new surgical center and master plan for the future.
The Signature entry pavilion intuitively identifies the main entrance. A glass undulating canopy covers a new drop-off for arriving users. Visitors, patients and families enter through a series of lobby meditation and gallery spaces, creating a serene, calming, and non-institutional entry sequence.
Exemplifying a forward-thinking, patient-centered approach, a new outpatient laboratory provides urinalysis, hematology, and chemistry, EKG, and blood bank services.
The new surgical unit consists of Operating Rooms, Post-Anesthesia Care Unit Stations, Pre/Postoperative Rooms, and OR support spaces. The shell space will accommodate future expansion needs and provides forward-thinking flexibility for the ever-changing advances in healthcare.
A key measure of success for any hospital today is patient satisfaction. The degree of patient satisfaction directly correlates with patient loyalty that is, return business should the need for healthcare services arise. Quality care is expected and the level of service provided during the visit is a major factor in patient satisfaction. The new addition to MGH will be a key driver that creates patient loyalty.
